Frequently Asked Questions
Questions to ask before your first appointment
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No, you don’t need a referral to see one of our physiotherapists. We are often a family’s first point of contact for concerns about their child’s movement, walking or motor skills. If you have a referral from a paediatrician, GP or another allied health professional, please bring it to your appointment.
If you’re unsure whether your child needs physio, book a free 10-minute intake call with one of our paediatric physiotherapists. We’ll talk through your concerns and help you work out the next step.
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Your first appointment will involve a parent interview to understand your child better and a hands on physical and motor assessment to pin-point concerns and create an appropriate treatment strategy. You will walk away with a clear plan of what needs to happen & how you can support your child.
Please bring your child’s blue book or any relevant medical information that will help us in our assessment. Please dress your child in comfortable clothes and shoes that they can easily move in.
It can be helpful to bring water, milk or snacks for your child in case they need a short break during the appointment.
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Sessions are usually 45-60 minutes and depend on your child’s age and the complexity of your concerns. Please speak directly with your physiotherapist when booking to discuss how long the appointment will be.
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You may be able to claim a rebate through your private health insurance, depending on your level of cover. Please check your physiotherapy benefits with your insurer.
Eligible children with an appropriate GP referral and care plan may also be able to claim Medicare rebates for physiotherapy. Speak with your GP about eligibility and contact our team before your appointment so we can check your referral and explain any out-of-pocket costs.
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Yes, you can use funds from self-managed or plan-managed NDIS plans for physiotherapy services.
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We have a 48 hour cancellation policy. Please call us with the required notice if you need to change or cancel your appointment to avoid the cancellation fee. We understand that kids get sick and things come up, we offer convenient telehealth appointments if you need.
We are a boutique physiotherapy business and we go above and beyond to deliver you the best care. Your appointment time has been reserved especially for your child with time allocated in advance to prepare and plan for your appointment.
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The cost depends on the appointment length and the complexity of the assessment. Please call our team on 0468 044 335 or fill out our contact form to discuss your child’s needs and the most suitable appointment.
Our fees reflect the time, care and paediatric expertise we bring to each session. You can expect individualised care, a clear management plan and practical support for your child and family.
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Yes. Our team can help with physiotherapy assessments and reports to support your child’s NDIS application or plan review. Get in touch and we’ll arrange an assessment with the appropriate physiotherapist before preparing the report.
Please allow two weeks for report writing. Reports are billed at an hourly rate.
Please allow 2 weeks for report writing. Reports are billed on an hourly rate.